Lab Manager Academy | Metrics and Productivity - eLearning Course
About the Course
Building effective metrics enables better setting of goals and targets, and more clear understanding of performance against those targets. Having metrics that are balanced and reinforce one another enables the lab to improve the work processes, deliver for the stakeholders, and grow the organization. Aligning the key metrics with measures of productivity enables the lab manager to focus on the things that matter.
Learning Outcomes
By the end of this course you will be able to:
- Define lab productivity.
- Recognize ways that metrics can drive productivity.
- List different people metrics that can be used to improve lab productivity.
- Describe some examples of lab metrics that can improve lab productivity.
- Identify safety and quality metrics that can improve the lab.
- Identify sales and business metrics that can ensure stable lab revenue.
- Describe how to use the Lessons Learned tool to learn from metrics.
Certificate
Certificate: A certificate is available upon successful completion of the course.
Access
All ASTM online courses are available for a 1-year subscription on ASTM's Learning Center for a Single User Only via username/password. Training cannot be shared. For multi-user access and pricing, contact sales here or call 1-877-909-ASTM.
Internet access is required.
Product Code
TRAIN-LMMANDP-PASS